Resignation, Digitalization, and the Hospitality Industry within Hungary (Part 1)

Civic Review· VOL 17. Special Issue, 2021, 209–217., DOI: 10.24307/psz.2021.0015

Norbert Forman, PhD student, Budapest Business School, Department of Business Informatics (This email address is being protected from spambots. You need JavaScript enabled to view it.); Dr. Habil Richard Kása PhD, Senior Researcher, Budapest Business School, Department of Management (This email address is being protected from spambots. You need JavaScript enabled to view it.); Dr. Róbert Tóth PhD, Senior Lecturer, Institute of Economics and Management, Faculty of Law of the Károli Gáspár University of the Reformed Church in Hungary (This email address is being protected from spambots. You need JavaScript enabled to view it.).

Summary

As a result of the Coronavirus pandemic, our lives changed. It affects how we work, how we interact with others, and how we cope with stressful situations. We examine the relationship between digitalization and resignation in the Hungarian hospitality industry in this study. Reviewing the literature on the link between these variables forms the first part of the research. Part two will present actual data in support of the findings in part one. These two parts address the following research question: The impact of COVID-19 on the hospitality job market?; the impact of the resignation wave on businesses trying to restart?; can digitalisation be a solution to these limitations?

Journal of Economic Literature (JEL) codes: M15, M21
Keywords: digitalization hospitality industry, resignation